Got Questions?

We Have Answers

Find answers to common questions about our tours, booking process, and travel tips

Booking & Payments

How do I book a tour?

You can book a tour directly from our website by selecting your preferred tour and filling out the booking form.

What payment methods do you accept?

We accept credit cards, bank transfers, and cash payments. A 30% deposit is required to confirm your booking.

Flight Information

Can I book flights only?

Yes! We offer flight-only bookings as well as tour packages with flights included.

How do I get my flight ticket?

Once your booking is confirmed and payment is received, we will issue your e-ticket via email.

Cancellation & Refunds

What is your cancellation policy?

Cancellations made 30 days before departure receive a full refund. Cancellations within 14 days receive 50% refund.

Safety & Insurance

Do I need travel insurance?

Yes, we strongly recommend all travelers purchase comprehensive travel insurance.

Still Have Questions?

Can't find the answer you're looking for? Contact our customer support team.

Contact Us

Sunrise Explorer Tours

info@sunrisexplorer.com

+61419329393

2A /2 South Street, Rangeville, Qld 4350 Australia

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